SamPollina.com Privacy Policy.

SamPollina.com respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy is intended to describe you as an individual who is a user of SamPollina.com (and all websites and URLs controlled or operated by SamPollina.com that link to this policy, unless otherwise specified) or our services or otherwise provide us with information through various means the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

I encourage you to read this Privacy Policy carefully when using this website or services or transacting with me. Using this website, you accept the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on contacting me.

Information SamPollina.com may collect about you.

In General. SamPollina.com may collect personal information that can identify you, such as your name and email address, and other information that does not identify you. When you provide personal information through this website, the information may be sent to servers in the United States and other countries worldwide.

Information you provide. SamPollina.com may collect and store any personal information you enter on this website or provide it to us elsewhere. This includes identifying information, such as your name, address, e-mail address, and telephone number, and for Professionals, your credit card number and other personally identifiable information. SamPollina.com may also request information about your interests and activities, gender and age, and additional demographic information.
Information from other sources. SamPollina.com may also periodically obtain personal and non-personal information about you from other business partners, contractors, and third parties. Examples of information that SamPollina.com may receive include (but are not limited to) updated delivery and address information, purchase history, and additional demographic information.
Information about others. SamPollina.com may also collect and store personal information about others you provide me. Use this website to send others (friends, relatives, colleagues, etc.) information that may interest them through our system. SamPollina. Com may store your data and the personal information of each recipient.

Use of cookies and other technologies to collect information. SamPollina.com uses various technologies to collect data about your activities on our site from your computer.

Information is collected automatically. SamPollina.com automatically collects information from your browser when you visit this website. This information includes your IP address, browser type and language, access times, the content of any undeleted cookies your browser previously accepted from us (see "Cookies" below), and the referring website address.
Cookies. When you visit this website, SamPollina.com may assign your computer one or more cookies to facilitate access and personalize your online experience. Using a cookie, SamPollina.com may also automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on this site. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on this website.
Other Technologies. SamPollina.com may use standard Internet technology, such as web beacons and similar technologies, to track your use of this site. SamPollina.com may also include web beacons in promotional [or other] e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information SamPollina.com obtains enables us to customize the service SamPollina.com offers to deliver targeted advertisements and measure the effectiveness of our online advertising, content, programming, or other activities.
Information collected by third parties. SamPollina.com may allow third parties, including (but not limited to) our authorized service providers, advertising companies, and ad networks, to display advertisements on this site. These companies may use tracking technologies like cookies to collect information about users who view or interact with their advertisements. This website does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).

How SamPollina.com uses the information we collect

In general. SamPollina.com may use the information that we collect about you to:

Deliver the products and services that you have requested.
Manage your account and provide you with customer support.
Perform research and analysis about your use of, or interest in, our products, services, or content, or products, services, or content offered by others.
Communicate with you by e-mail, postal mail, telephone, and mobile devices or send newsletters about products or services that may be of interest to you either from us or other third parties.
Communicate with you about partially completed service requests.
Develop and display content and advertising tailored to your interests on our site and other sites.
Verify your eligibility and deliver prizes in connection with contests and sweepstakes.
Perform background screening on Service Professionals, which may include using third parties.
Enforce our terms and conditions.
Manage our business.
Perform functions as otherwise described to you at the time of collection.

Financial information. For Professionals, SamPollina.com may use financial information or payment methods to process payment for any purchases made on this website, enroll you in the discount, rebate, and other programs in which you elect to participate, to pre-qualify you for credit card and other offers that you might find of interest, to pre-qualify Professionals to participate in our directory service, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

Job applicants. Suppose your personal information is submitted through this website when applying for a position with SamPollina.com. In that case, the information will be used solely in connection with considering and acting upon your application. SamPollina.com may retain your personal information for some time only to assess your application for current or future positions. This information may be shared with other companies to evaluate your qualifications for the particular function or different open positions and with third-party service providers; SamPollina.com is retained to collect, maintain, and analyze candidate submissions for job postings.

With whom we share your information

SamPollina.com wants you to understand when and with whom we may share personal or other information we have collected about you or your activities on this website or while using our services.

Personal information. SamPollina.com does not share your personal information with others except as indicated below or when we inform you and allow you to opt out of sharing your personal information. SamPollina.com may share personal information with:

Authorized service providers: SamPollina.com may share your personal information with authorized providers who perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys, and other features offered through our website, or performing background checks of Professionals. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use it for other purposes.
Business partners: When you make purchases, make reservations, or engage in promotions offered through this website or our services, SamPollina.com may share personal information with the businesses we partner to provide you with those products, services, promotions, contests, and sweepstakes. When you elect to engage in a particular merchant's offer or program, you authorize us to provide your email address and other information to that merchant.
Professionals. SamPollina.com matches your information and service request against our list of Professionals. When you submit a match request through this website, you consent to SamPollina.com providing your personal information and request to the Professionals we match with your request. Sharing this information with Professionals allows them to contact you using the e-mail address or other contact information you provided. In addition, we have other approved contractual partners that fulfill service requests or utilize their Professionals to supplement our network, and we share your information with them, subject to contractual confidentiality restrictions, to attempt to provide the services requested. If using our services under a membership with one of our partners, may SamPollina.com share your service request activity information with such partners? We may also release information to collection and credit agencies for past-due Professional accounts.
Direct mail partners. Occasionally, SamPollina.com may share our postal mailing list with selected providers of goods and services that may interest you. If you prefer not to have us share your postal mailing information with these selected providers, you can notify me at any time by emailing me at sampollina@gmail.com
Other Situations. SamPollina.com also may disclose your information:
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. We may raise or waive any legal objection or right in such cases.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Any third parties to whom we may disclose personal information may have their privacy policies, which describe how they use and disclose personal information. Those policies will govern the use, handling, and disclosure of your personal information once we have shared it with those third parties, as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be inside or outside the United States.

Aggregated and non-personal information. SamPollina.com may share aggregated and non-personal information we collect under the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our websites and the websites of third parties. We may combine non-personal information we collect with other non-personal information from other sources. We also may share aggregated information with third parties, including advisors, advertisers, and investors, to conduct general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain personal information. It may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising. For professionals, we may share your business contact information with third parties, including but not limited to the business name, address, telephone number, email address, and word of owner or proprietor.

Third-party websites

There are several places on this website where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our website, you may be taken to a website we do not control. These third-party websites may independently solicit and collect personal information from you and, in some instances, provide us with information about your activities on those websites. SamPollina.com recommends that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link at the bottom of the webpage you are visiting.

How you can access your information

If you have an online consumer account with us, you can review and update your personal information online by logging into your account. You can also check and update your personal information by contacting SamPollina.com. More information about how to contact me is provided below.

You can also choose to have your account disabled by contacting sampollina@gmail.com. After deactivating your account, you cannot sign into our website or access your personal information. However, you can open a new account at any time. If you deactivate your account, I may still retain certain information associated with your account for analytical purposes and record-keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our web site or our users or take other steps otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

Your choices about the collection and use of your information

You can choose not to provide SamPollina.com with certain information, but that may result in you being unable to use certain features of our website because such information may be required for you to register as a member of our directory service, to use our services, purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.
At any time, a consumer user can choose to no longer receive commercial or promotional emails or newsletters from us by accessing your user account and opting out. In any commercial e-mail I send you, you will also be allowed to opt out of receiving such messages in the future. It may take up to 10 days to process an opt-out request. SamPollina.com may send you other transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without allowing you to opt out of receiving them.
If you prefer not to have us share your postal mailing information with these selected providers of goods and services that may interest you, you can notify SamPollina.com at any time by emailing me at sampollina@gmail.com.

How we protect your personal information

SamPollina.com may take appropriate security measures (including physical, electronic, and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees can access personal data and may do so only for permitted business functions. We use firewalls to help prevent unauthorized persons from accessing your personal information.

SamPollina.com wants you to feel confident using this website to transact business. However, a system can only be partially secure. Therefore, although SamPollina.com takes steps to secure your information, I do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Please refer to the Federal Trade Commission's website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for details about how to protect yourself against identity theft.

Blogs, bulletin boards, reviews, and chat rooms

SamPollina.com may provide areas on this website where you can post information about yourself and others and communicate with others, post reviews of products, establishments, contractors, and the like, or upload content (e.g., pictures, videos, audio files, etc.). Such postings are governed by our Terms & Conditions. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. IVHFS cannot control who reads your posting or what other users may do with the information you voluntarily post. SamPollina.com encourages you to exercise discretion and caution concerning your personal information. Once you have posted information, you may be unable to edit or delete such information.

Children's Privacy

SamPollina.com is a general audience site, and we do not knowingly collect personal information from children under 13.

Visiting this website from outside the United States

This Privacy Policy is intended to cover information collected on this website from residents of the United States. If you are visiting this website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to protect your privacy. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosing any personal information relating to website users.

Changes to this Privacy Policy

SamPollina.com occasionally updates this Privacy Policy to reflect our practices and service changes. We recommend you check this website periodically to inform yourself of any changes in this Privacy Policy or other policies.

How to contact me

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please get in touch with SamPollina.com by email as follows: sampollina@gmail.com

For our Canadian users:

Your rights to access your personal information are not absolute. We may deny access:

When denial of access is required by law
When granting you access would have an unreasonable impact on other people's privacy;
To protect our Company's rights and property or
Where the request is frivolous or vexatious.

SamPollina.com will explain why we deny your request for access to or refuse a request to correct personal information.

I may provide this information in a standardized format that is not specific to you. The designated email address for these requests is sampollina@gmail.com.

Linked information:

Cookies:

A cookie is a small text file stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period.

For example, when you sign into this website, we will record your user or member ID and the name of your user or member account in the cookie file on your computer. SamPollina.com may also record your password in this cookie file if you want your password saved for automatic sign-in. SamPollina.com will encrypt any usernames, passwords, and other user or member account-related data that we store in such cookies for security purposes. The cookie will contain a unique identifier for sites and services that do not use a user or member ID. We may allow our authorized service providers to serve cookies from our website to enable them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content, and advertising.

You may delete or decline cookies by changing your browser settings. (Click "Help" in the toolbar of most browsers for instructions). If you do so, some of our website’s features and services may need to be fixed.

We may allow third parties, including advertising companies and ad networks, to display advertisements on our site. These companies may use tracking technologies like cookies to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties. Still, they may collect information about where you, or others using your computer, saw and clicked on the advertisements they deliver and possibly associate this information with your subsequent visits to the advertised websites. They also may combine this information with personal information they collect from you. The collection and use of that information are subject to the third party's privacy policy. This information allows them to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).

Web Beacons:

Web beacons (clear gifs, pixel tags, or web bugs) are tiny graphics with a unique identifier, similar in function to cookies. They are used to track web users' online movements or access cookies. Unlike cookies stored on the user's computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.

Web beacons may be used to deliver or communicate with cookies, count users who have visited certain pages, and understand usage patterns. We also may receive an anonymous identification number if you come to our site from an online advertisement on a third-party website.

Accessibility / Our Commitment

SamPollina.com is committed to providing an accessible website. If you have difficulty accessing content, have trouble viewing information on our website, or notice any accessibility problems, please contact us at geneosteen@gmail.com to specify the nature of the accessibility issue and the assistive technology you use. We strive to provide the content you need in the required format. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

Website Accessibility Help

You can take action to adjust your web browser to make your web experience more accessible to you.

If you are deaf or hard of hearing

If you are deaf or hard of hearing, several accessibility features are available.

Transcripts: A transcript is a text equivalent of audio information that includes spoken words and non-sound effect

Captioning: A caption is a transcript of the audio track of a video presentation synchronized with the video and studio tracts. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard of hearing and anyone who cannot hear the audio. Learn how to turn captioning on and off on YouTube. Click here for the video.
Volume controls:
Your computer, tablet, or mobile device has volume control features. Each video and audio service has additional volume controls. Adjust your device's and media player's volume controls to optimize your listening experience.

If you find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move around a web page or application screen through voice controls.

If you are blind or cannot see very clearly

If you have trouble seeing web pages, the US Social Security Administration offers tips for optimizing your

computer and browser to improve your online experience.

Use your computer to read web pages out loud.
Increase text size.
Magnify your computer screen.
Change the background and test colors for better visibility.
Make your mouse pointer more visible.
Use the keyboard to navigate the screen.

For ADA assistance, please email geneosteen@gmail.com. If you experience difficulty in accessing any part of this website, email us, and we will work with you to provide the information you seek through an alternative communication method.